Related FAQs

Can I recycle Firepot yellow pouches?

Our yellow pouches are made up of layers of aluminium film and plastic. They offer a good shelf-life and double up as a handy bowl for your food. But the same elements which make these materials so attractive are also what make them detrimental to the environment - mixed materials can't be thrown into your household recycling.

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How much do your pouches weigh?

When unfilled, our combined pouch + label weight comes in at 17g for the yellow bags and 10g for the compostable bags, which are a little smaller.

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What is the difference between the brown and yellow pouches?

We offer two main packaging options. The yellow Firepot bags are made of mixed materials, making them waterproof and ideal for rehydrating your food and then eating directly from the pouch. These are particularly popular among customers doing water-based expeditions or activities and can be returned to us for recycling through the Firepot Recycle Scheme.

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How does your returns process work?

You have the right to return your meals to us within 14 days from the date of purchase.

Please send your meals back to us at Farm Office, Lower Denhay Farm, Denhay Lane, Broadoak, Dorset, DT6 5NW, along with a note of your original order number. A refund will be issued upon receipt.

For more on our returns policy, please see our full terms and conditions.

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